We Are Here For You.

Written on March 18, 2020

Travel advisors are advocates, and each member of our team here at Encompass the World and Westlake Travel is here for you, our treasured clients, during this time of uncertainty.

We understand you may be worried about the next steps for your upcoming vacation. One of the reasons people trust travel agents to book their trips is because, in times like these, we are your advocates and will work carefully to handle an unpredictable situation. We genuinely care about you and your vacation plans, and we want to help as much as we can.

How we are helping you:

Please know that we are working methodically and diligently to help all our clients navigate this period of uncertainty. With constant and direct communication from our suppliers, regular updates from various organizations regarding policy changes and procedures, and a calm and organized approach, we will make sure each one of you is cared for as this situation develops. Being part of such a supportive network of professionals allows us to guide you to the best possible solution for your particular travel plans. We are monitoring our destinations and suppliers all day long, and will continue to provide you with updates as they pertain to your plans.

How to reach our team:

While we treasure the time we have with our clients in the office, we request that you contact us via phone or email if you need to make changes to your vacation or are concerned about your travel plans. We are doing our best to respond as quickly and efficiently as we can. As always, please visit our Facebook page for any up-to-date information regarding office hours or changes during this period of time.

Thank you for your support and understanding as we navigate these uncharted waters together, and for your support of our travel business now and in the future.

We appreciate you!