Traveling to and from Montego Bay, Jamaica

Written on October 26, 2023

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Don’t let the excitement of jetting off on a luxurious and relaxing vacation to Montego Bay, Jamaica become overshadowed by the stress of travel days. We have some tips for your arrival and departure to ensure that you’re able to get there and get home as seamlessly as possible.

Before Leaving Home

Before leaving home, visit the official government website to complete the Customs and Immigration form, also referred to as the C5. Each traveler will need to complete this form, including children. This necessary step can be completed 1-2 weeks before travel, and we’ll remind you when and how to complete this important task.

Upon Arrival to Sangster International Airport, Montego Bay

Jamaica touts three international airports, but most visitors to the island will arrive via Montego Bay. (The other airports are in Ocho Rios and Kingston.)

After landing, passengers will make their way to immigration, queuing to complete the mandatory arrival steps at the kiosks. Save the printed photo document the kiosk provides.

With passport and documents in hand, make your way through the immigration line and present items to the officer, answering any questions asked.

Proceed to the luggage carousel and collect your bags.

Continue to customs where your bags will be scanned.

After clearing customs, you’ll walk to the transportation hall, locate your transfer company or resort lounge, and wait to depart for your resort.

It’s important to keep all documentation throughout the duration of your vacation.

Departure from Jamaica

Confirm your transfer time 1-2 days before leaving Jamaica.

On departure day arrive at the lobby at least 20 minutes before your designated transfer time so you can complete the resort checkout process.

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What is Club Mobay?

When planning your vacation to Jamaica, our team will talk with you about the advantages of booking Club Mobay. Club Mobay is a premium service and lounge that offers travelers a variety of perks, with options to purchase access at arrival, departure, or both.

Perks Upon Arrival

  • A personalized meet and greet
  • An escort with fast-track access through immigration and customs
  • Assistance with luggage retrieval
  • Access to the designated arrival lounge (private restroom and changing facilities, coordination with transfer company, beverages, Wi-Fi, and snacks)

Perks Before Departure

  • Fast-track access through security
  • Cultural exhibits
  • Shower facility
  • Access to the designated departure lounge (complimentary beverages, snacks and sandwiches, Wi-Fi, and international calls)

Club Mobay lounge also has a play area for children and express spa treatments at an additional cost.

Don’t Miss Out on Mobay

The designated lounge and fast track for immigration and security make Club Mobay particularly popular, so it’s important to book this service as soon as possible after finalizing your vacation plans. At $83 roundtrip for adults and $48 per child*, the time saved combined with the additional perks make this small expense well worth the cost! Our team will happily assist you with Club Mobay when booking your vacation to Jamaica.

*at time of publishing this post

Say “Ya mon!” to a vacation in Jamaica, and we’ll make sure you feel confident and prepared on your travel days so you can enjoy the special moments in between.